2-8 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Canvas’ frames (canvas wraps) are 1.25” thick and come with hooks for instant hanging. In addition, they can be placed in the external decorative floating frames. For paper and canvas prints, the frames are not included, but prints are designed to fit into standard sized frames available in most popular stores. Metal prints do not require frames and are ready to hang.
Yes, but you have limited time for this. The maximum safe limit is 24 hours.
All the dimensions relate to a single print. For example, the set of 3 prints 24"x36" has a total width of 72" and a total height of 36".
Most of the pictures are 24"x 36" prints or sets of 24"x 36" prints. Panoramic wall arts as seen on the pictures are one size only, i.e. 20"x 60".
If you like the context in which you see my paintings, I usually recommend the size of 24"x36". Sets of three prints of this size look great over the sofas and headboards of the beds.
I automatically place an order in the printing house one hour after receiving the order from my customer. Processing time is from 2 to 8 days, but in practice it takes 2 to 3 days. Estimated shipping times are 2 to 5 days and each shipment can be tracked. Prints are shipped from Colorado. Paper and canvas prints are packed and sent in tubes. Wrapped canvases and metal prints are always boxed with protected corners.
Yes, I will send any size to any location, but I need to check the cost of shipping individually.
Yes of course. I can change color, color shade, proportions, put a dedication, sign it, you can take any number of prints from each set of prints. Write what you need and I am sure that I can meet your expectations.
This happens very rarely, but if anything is damaged I immediately send you new prints. I will ask you for photos of defects or damages for the complaint letter to be placed in the printing house.
Yes, but only for items that have defects or do not comply with the description. I will send you new prints or I will refund your money. If you just changed your mind, be quick, you have just one hour for the cancellation. After that, I will have to refuse the cancellation because all prints are made to order and once the order is placed in the printing house I will not be able to cancel that either.
May 23, 2019
I love my whale prints on canvas. They were just what I was looking for.
May 19, 2019
I loved everything about it until time to frame it. I had planned on doing a gallery wrap. There was no allowance for the wrap so a significant percentage of the image would have been lost. I ended up having to do a glued down mount with a frame. Nice but not what I had conveyed to my client.
Apr 3, 2019
Good quality prints. Shipped perfectly packaged.
Dec 15, 2018
Had a small issue with one of the prints and received fast and excellent customer service to resolve. Everyone can make a mistake but not everyone can be trusted - and Melania certainly can be trusted! Our prints are GORGEOUS and will be a lovely addition to our new home!